In order that our BCP remains secure and effective, JonesTrading does not provide the specific details in this notice, but you should be aware that our BCP includes the following: identification of all mission critical systems and system backup and recovery for such systems; a review of financial and operational risks; alternate communications between JonesTrading and its customers; critical business constituent, bank, and counter-party impact; systems and telecommunications accessibility; alternate physical site locations; and regulatory reporting and communication with regulators.
Notification to Customers
If a significant business interruption occurs and you cannot contact us as you usually do, you should call the JonesTrading Customer Business Continuity Information Line at 800.700.6160 or visit www.jonestrading.com. We will post information regarding the business disruption and our progress on the resumption of our business.
Access to Your Funds
All customer funds and securities are held by JonesTrading’s clearing firm, Pershing LLC. In the event of a business disruption in which customers are unable to contact JonesTrading, customers should refer to Pershing's web site or call 201.413.3635 for recorded instructions. If you cannot access the instructions from the web site or previously noted telephone number, Pershing may be contacted at 213.624.6100 extension 500 as an alternate telephone number for recorded instructions.
JonesTrading asserts that, to the best of its knowledge, all of the information contained in this document is accurate, and that JonesTrading has a BCP that meets industry standards and regulatory requirements. In the event of an actual significant business disruption, JonesTrading will make every reasonable effort to enact our BCP as written. However, our BCP is highly dependent upon critical infrastructure and resources that we maintain no control over, including, but not limited to: electricity, telecommunications, water, external exchanges, market utilities, and clearing houses. Furthermore, JonesTrading cannot guarantee that it will be able to fully implement the BCP summarized herein if a significant business disruption results in substantial loss of life.
Our BCP is subject to change, and material changes will be reflected in an updated "Business Continuity Plan" which will be posted on our website www.jonestrading.com. You may obtain a current written copy of this notice by contacting a JonesTrading representative or by visiting our web site.